Shipping Policy

Last Updated: July 15, 2026

Thank you for shopping with Velorias. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.
• Orders are not processed or shipped on weekends or holidays.
• During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days
• Canada: 7–15 business days
• International: 10–20 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather, or carrier delays.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–48 hours to appear.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated during promotions.

Delayed or Lost Shipments

While we work with reliable shipping carriers, Velorias is not responsible for delays caused by:

• Weather conditions
• Customs inspections
• Carrier delays
• Incorrect shipping addresses
• Events outside our control

If your package appears lost, please contact us and we'll do our best to help resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Orders shipped to an incorrect address provided by the customer may not be eligible for replacement or refund.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the product and packaging so we can assist you.

Questions

If you have any questions regarding shipping, please contact us at:

Email: shopvelorias@outlook.com