Refund policy

Return Window We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

How to Start a Return Email [shopvelorias@outlook.com] with your order number and the item(s) you'd like to return. We'll send return instructions within 1–2 business days.

Refunds Once we receive and inspect your return, refunds are issued to your original payment method within 5–7 business days. Original shipping costs are non-refundable.

Exchanges Need a different size? Let us know in your return request and we'll prioritize getting the right size out to you.

Final Sale Items Items marked "Final Sale" at checkout are not eligible for return or exchange.

Damaged or Incorrect Items If your order arrives damaged or incorrect, contact us within 7 days of delivery with photos, and we'll make it right at no cost to you.